These Terms govern your use of the Florea mobile application
(com.ruicodex.florea) and the website florea.ruicodex.com
(together, the Service), operated by RuiCodex
(we, us). By creating an account or using the
Service you agree to these Terms. If you do not agree, do not use the Service.
1. Not medical, psychological or health advice
Read this section carefully. Florea is a personal journaling,
note-taking and planning tool. It is not a medical device, and
it does not provide medical, psychiatric, psychological,
therapeutic, diagnostic or treatment services of any kind.
Specifically, you acknowledge and agree that:
- The mood selector, day rating, wellness stickers, mindfulness quotes and
reminders are self-reflection features only. They are not
a clinical assessment, a screening instrument, or a measure of any health
condition, and no clinical meaning may be inferred from them.
- Nothing shown in the app — including any quote, prompt or reminder —
constitutes advice from a physician, psychologist, psychotherapist,
dietitian or any other licensed professional.
- Florea must never be used as a substitute for
professional diagnosis, advice or treatment, and must never be used to
delay seeking it.
- Florea does not monitor your entries, does not detect
crisis or risk, and will not alert anyone, including emergency services,
whatever you write in it.
If you are in crisis, or may be at risk of harming yourself or someone
else, do not rely on this app for help. Contact your local emergency
number immediately, or a crisis line where you live. Across the EU and many
other countries, call 112. In the United States and Canada,
call or text 988. In the United Kingdom, call
111 or Samaritans on 116 123. These services
are operated by third parties and are not affiliated with RuiCodex.
Always seek the advice of a qualified health provider with any question you
have about a medical or mental-health condition. Your reliance on any
information presented in the Service is solely at your own risk.
2. Eligibility and accounts
- You must be at least 13 years old to use the Service. If
you are under the age of majority where you live, you may use it only with
the consent and supervision of a parent or legal guardian, who accepts
these Terms on your behalf.
- The Service is not directed at children under 13, and we do not knowingly
collect their data. If we learn that we have, we will delete the account.
- You are responsible for the accuracy of your registration details, for
keeping your password confidential, and for activity under your account.
Tell us promptly at info@ruicodex.com
if you suspect unauthorised access.
- One person, one account. Do not share your account with others.
3. Your content and who owns it
You own your content. Journal entries, notes, calendar
events, tasks, photos, video and voice recordings you create in Florea
(Your Content) remain entirely yours. We claim no ownership of
them.
You grant us only the narrow, revocable licence technically required to run
the Service for you: to store, transmit, back up and display Your Content back
to you on the devices you sign in on. This licence exists solely to operate the
Service and ends when you delete the content or your account.
- We do not sell Your Content.
- We do not use Your Content to train machine-learning or
AI models.
- We do not publish or share Your Content with other users
or with advertisers.
- Access by our personnel is limited to what is strictly necessary to operate
or repair the Service, or where required by law.
You are solely responsible for Your Content and for having the right to store
it — including any photograph, recording or personal information concerning
another person.
4. Acceptable use
You agree not to:
- use the Service for anything unlawful, or to store content that is
unlawful to possess;
- upload content that infringes another person’s intellectual property,
privacy or other rights;
- attempt to access another user’s account or data, or probe, scan or
test the vulnerability of our systems;
- interfere with, overload or disrupt the Service, or circumvent any rate
limit, security control or entitlement check;
- reverse engineer or decompile the Service, except to the extent this
restriction is prohibited by applicable law;
- use automated means to create accounts or extract data at scale;
- resell, sublicense or commercially exploit the Service.
We may suspend or terminate an account that breaches this section.
5. Subscriptions, billing and refunds
Florea is free to use. Florea Premium is an optional
auto-renewing subscription that removes advertising and unlocks additional
wellness stickers.
| Point | What applies |
|---|
| Seller and payment processor | iOS: Apple, through the App Store. Android: Google, through Google Play. RuiCodex never sees or handles your card details on either platform. |
| Price | Shown in the app in your local currency before you confirm, inclusive of applicable taxes as calculated by the store you buy from. |
| Renewal | Automatic at the end of each period until cancelled. Your account is charged for renewal within 24 hours before the end of the current period, unless you cancel at least 24 hours before it ends. |
| Cancelling | iOS: Settings › your name › Subscriptions, or the App Store account page. Android: Google Play › Subscriptions. You can also open the store’s subscription page from the app under Profile › Manage subscription. Access continues until the end of the paid period. |
| Refunds | Handled by the store you purchased from, not by RuiCodex. iOS: reportaproblem.apple.com. Android: the Google Play refund policy. Either way, any statutory right you have under the consumer law of your country still applies. |
| Price changes | We will notify you in advance. A change never applies to a period you have already paid for, and you may cancel before it takes effect. |
Deleting your Florea account does not cancel your subscription.
The subscription belongs to your store account, not to your Florea account, so
you must cancel it separately — on iOS in Settings › your name
› Subscriptions, on Android in Google Play › Subscriptions —
or billing will continue.
Premium entitlement is verified with the store you purchased from — the
App Store on iOS, Google Play on Android. If a purchase is refunded, charged back
or cancelled, the entitlement ends.
6. Advertising
Users on the free tier see advertising served by Google AdMob. Advertisements
are supplied by third parties. We do not select, endorse, verify or take
responsibility for advertised products, services or claims, and any dealing with
an advertiser is solely between you and them. You can remove all advertising by
subscribing to Florea Premium. See our
Privacy Policy for how advertising
identifiers are used and how to reset or limit them.
7. Availability, backups and data loss
Keep your own copy of anything you cannot bear to lose.
Florea provides a full export at any time under
Profile › Export my data. We strongly recommend you use it.
- The Service is provided on an “as available” basis. We do not
guarantee uninterrupted or error-free operation, and we may suspend it for
maintenance, upgrades, or reasons outside our control.
- We take reasonable technical measures to protect and retain your data, but
we do not guarantee against loss, corruption or unavailability
of data, whether caused by hardware failure, software defect, third-party
provider failure, network incident, security breach or force majeure.
- Deletion is permanent. Deleting an entry or your account removes it
irreversibly; we cannot restore it afterwards.
- No security measure is perfect. While we hash passwords with bcrypt,
transmit all traffic over TLS and scope every query to its owner, we cannot
warrant that the Service is immune to compromise.
8. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED
“AS IS” AND “AS AVAILABLE”,
WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING
WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT
THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT IT WILL BE UNINTERRUPTED, TIMELY,
SECURE OR ERROR-FREE, OR THAT ANY DEFECT WILL BE CORRECTED.
No advice or information, whether oral or written, obtained from us or through
the Service creates any warranty not expressly stated in these Terms.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- RuiCodex, its owners, employees and suppliers shall not be
liable for any indirect, incidental, special, consequential, exemplary or
punitive damages, or for any loss of profits, revenue, goodwill, business
opportunity, or loss or corruption of data, arising out of
or relating to your use of, or inability to use, the Service — even if we
have been advised of the possibility of such damages.
- We shall not be liable for any decision you take, or
refrain from taking, in reliance on the Service, including any decision
concerning your physical or mental health.
- Our total aggregate liability for all claims relating to the Service shall
not exceed the greater of (a) the total amount you actually paid us for the
Service in the twelve (12) months preceding the event giving rise to the
claim, or (b) fifty euros (EUR 50).
Your statutory rights are unaffected. Some jurisdictions do
not allow the exclusion of certain warranties, or the limitation of liability
for death or personal injury caused by negligence, for fraud, or for gross
negligence or wilful misconduct. Nothing in these Terms excludes or limits
liability that cannot lawfully be excluded or limited, and where such limits
are not permitted our liability is limited to the least extent permitted by
law. If you are a consumer, you keep every mandatory consumer right available
to you under the law of the country you live in.
10. Indemnification
You agree to indemnify and hold harmless RuiCodex and its personnel from any
third-party claim, demand, loss or expense (including reasonable legal fees)
arising from (a) Your Content, (b) your breach of these Terms or of applicable
law, or (c) your infringement of a third party’s rights. This does not
apply to the extent the claim arises from our own breach, negligence or wilful
misconduct.
11. Termination
You may stop using the Service at any time and delete your account from
Profile › Delete my account or via
the web form. We may suspend or terminate
your access if you materially breach these Terms, if required by law, or if we
discontinue the Service. Where we discontinue the Service, we will give
reasonable advance notice so that you can export your data. Sections 3, 8, 9, 10
and 13 survive termination.
12. Changes to the Service and these Terms
We may modify, add or remove features. We may update these Terms; when a
change is material we will update the date above and give notice in the app
before it takes effect. Continued use after the effective date means you accept
the updated Terms. If you do not accept them, stop using the Service and delete
your account.
13. Governing law and disputes
If you use Florea as a consumer, these Terms are governed by the law of the
country you live in, and you may bring proceedings in the courts of that
country. Nothing here deprives you of the protection of any mandatory
provision of that law.
Consumers in the EU may also use the European Commission’s
Online Dispute Resolution platform.
Wherever you are, we would rather resolve a complaint directly — write to
info@ruicodex.com first and we will try to
settle it without a dispute.
If any provision of these Terms is held unenforceable, the remainder stays in
force and the unenforceable provision is replaced by an enforceable one that
comes closest to its intent.
RuiCodex · info@ruicodex.com
We aim to respond to all enquiries within 30 days.